Bookings Overview

Introduction

The Bookings page is your central hub for managing all your bookings. From here, you can view, filter, sort, and take action on bookings.

To access the Bookings page, click Bookings in the sidebar under the Operations section.

Tabs

The Bookings page has three main tabs:

Tab	Description
Transfers	View and manage transfer bookings
Tours Add-on	View and manage tour bookings
Calendar	Visual calendar view of all bookings by date and time

A badge on the Transfers tab shows the count of active (non-completed, non-cancelled) bookings.

Bookings Table

The bookings table displays all bookings in a table format. Some important columns are:

Column	Description
Ref.	The booking reference number
Status	Current booking status
Booked at	Date and time when the booking was created
Pickup at	Scheduled pickup date and time
Customer	Customer email address
Operator	Assigned driver/operator, or an Assign button if unassigned
Flight	Flight number (with integrated flight tracking)
Ferry	Ferry details (when applicable)
Pay on Arrival	Amount to be collected from the customer
Total	Total booking amount
Origin	Where the booking came from (Website, Partner name, etc.)

Status Filters

Use the status filter buttons to quickly filter bookings by their current status:

Status	Description
All	Show all bookings regardless of status
Accepted	Bookings that have been received but not yet assigned to a driver
Assigned	Bookings with an assigned driver, awaiting pickup
Picked up	Transfers currently in progress (customer has been collected)
Completed	Successfully completed transfers
Cancelled	Cancelled bookings

Advanced Filters

For more detailed filtering, click the Filters button in the toolbar. You can add multiple filter conditions. Click + Add filter to add filter conditions, then click Apply filters to update the table.

Column Visibility

Click the Toggle columns button to show or hide specific columns. This is useful for focusing on the information most relevant to your workflow.

All columns are shown by default. Click a column name to toggle its visibility.

Bulk Actions

Select multiple bookings using the checkboxes, then use the Actions dropdown to perform bulk operations on selected bookings.

Creating New Bookings

Click the New Transfer button in the top-right corner to manually create a new transfer booking. For tours, switch to the Tours tab and click New Tour.

Related Pages

• Assigning Operators - Learn about driver assignment
• Calendar View - Navigate bookings visually
• Status Workflow - Understand booking lifecycle
• Payments - Payment methods, deposits, and tracking